Payment Policy
Last Updated: April 28th, 2026
At George and Clara, we are committed to providing a secure, transparent, and convenient shopping experience. This Payment Policy outlines the accepted payment methods, billing practices, and related terms that apply to all purchases made through our store.
1. Accepted Payment Methods
We accept the following payment methods at checkout:
- Credit Cards: Visa, Mastercard, American Express
- Apple Pay / Google Pay
All payments are processed securely through encrypted payment gateways. George and Clara does not store your full payment details on our servers.
2. Payment Processing
When You Are Charged:
Payment is collected at the time of placing your order. By completing checkout, you authorize George and Clara to charge the full order amount to your selected payment method.
Currency:
All prices on our website are displayed and charged in CAD ($). Depending on your bank or payment provider, the final amount may be converted to your local currency.
Order Confirmation:
Once your payment has been successfully processed, you will receive an order confirmation email. This email serves as your proof of purchase.
3. Pricing and Taxes
Displayed Prices:
All prices are displayed in CAD. Applicable taxes (such as GST/HST) are calculated at checkout based on your province.
International Orders (Including Canada):
Orders are shipped within Canada only. No international orders are currently supported.
No Hidden Fees:
We do not charge any additional fees at checkout. However, customs duties or taxes (if applicable) are determined by local authorities and are not controlled by us.
Price Accuracy:
In the event of a pricing error, we reserve the right to cancel or adjust the order. You will always have the option to confirm or cancel your order.
4. Secure Checkout
Your security is a priority. All transactions are processed via SSL-encrypted (HTTPS) connections and compliant with industry security standards (PCI DSS).
We will never ask for your payment details via email, phone, or social media.
5. Failed or Declined Payments
If your payment is declined:
- Verify your card details and billing information
- Check with your bank for restrictions
- Try an alternative payment method
If the issue continues, contact us at support@georgeandclara.com.
George and Clara is not responsible for any fees charged by your bank related to declined transactions.
6. Fraud Prevention
We reserve the right to cancel, delay, or verify any order suspected of fraud or unauthorized activity. In such cases, we may request additional verification before processing your order.
7. Contact Information
George and Clara is a registered e-commerce business operating from the Netherlands, serving customers in Canada through our online platform.
For any questions regarding this Payment Policy, please contact us:
Company Name: George and Clara
Website Name: George and Clara
Company Address: Maasstraat 22, 5404 ND, Uden, Netherlands (mailing only)
Company Number: 88383776
VAT Number: NL004595251B25
Email: support@georgeandclara.com
Phone Number: +16473710421
Estimated Response Time: Within 24 hours
Business Hours:
Monday to Friday: 8:00 AM - 6:00 PM
Saturday and Sunday: 10:00 AM - 4:00 PM
georgeandclara.com/pages/contact
We operate as an international e-commerce business. Our products are fulfilled through our global warehouse partners, and orders are shipped directly to customers in Canada.